Privacy Policy

Last updated: 24.9.2025

At LaunchLab, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your rights under the General Data Protection Regulation (GDPR).

1. Information We Collect

When you interact with LaunchLab (through our website, registration forms, or email), we may collect:

  • Personal Information: Name, email address, phone number (if provided).

  • Payment Information: Payments are handled securely via third-party providers. We do not store your card or bank details.

  • Usage Data: Website interactions, such as page visits or clicks, may be collected through analytics and cookies.

2. How We Use Your Information

We use your personal data to:

  • Process registrations and secure your course seat.

  • Send you payment instructions and confirmations.

  • Provide course-related materials (workbooks, checklists, updates).

  • Communicate with you about new courses, events, or offers (only if you subscribe to our newsletter).

  • Improve our website and services.

3. Legal Basis for Processing

We process your data under the following legal grounds:

  • Contractual necessity: To provide the course you registered for.

  • Legitimate interests: To improve our services.

  • Consent: For marketing emails/newsletters (you can withdraw at any time).

4. Data Sharing

  • We do not sell or rent your personal data.

  • We may share information with trusted third-party providers (e.g., email marketing platforms, payment processors) to deliver our services.

  • All providers comply with GDPR.

5. Data Retention

  • We keep your personal data only as long as necessary for course delivery, accounting, and legal compliance.

  • You can request deletion of your data at any time (see Section 7).

6. Cookies & Tracking

Our website may use cookies or tracking tools to improve performance and tailor experiences. You can disable cookies in your browser settings.

7. Your Rights (Under GDPR)

You have the right to:

  • Access your personal data.

  • Correct or update your information.

  • Request deletion (“right to be forgotten”).

  • Restrict or object to processing.

  • Withdraw consent for marketing emails at any time.

To exercise your rights, contact us (see Section 9).

8. Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

9. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

📧 Email: support@red-squirrel-147601.hostingersite.com
📍 Location: Gent, Belgium
📱 WhatsApp: (+32) 465 47 37 01